| Tuesday 11th May | ||
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10.45 - 11.30 |
| |
|
11.45 - 12.30 |
Keynote session: State of the nation British Institute of Facilities Management, Iain Murray, BIFM Chair | |
|
12.45 - 13.30 |
Radon gas: Risks and Regulations ProTen Services, Martin Freeman, Managing Director/ Rebecca Kench, Technical Services | |
|
13.45 - 14.30 |
How outsourced reception services can reduce overheads and improve customer service Moneypenny, Glen Jackson, Managing Director / Joanna Swash, Sales and Marketing Director | |
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14.45 - 15.30 |
Career pathways and new qualifications in FM: Launching the virtual academy Asset Skills, Steven Proudfoot, Director of Operations UK - Facilities Management | |
| Wednesday 12th May | |
|
10.45 - 11.30 |
Best practice techniques in secure document destruction Shred-it, Richard Simpson, Vice President Sales UK |
|
11.45 - 12.30 |
Double your money: FM and Construction Act 2009 Nickleby, Nick Smale, Director |
|
12.45 - 13.30 |
Has total facilities management undelivered? FMJ, Chair: Brian Atkin, co-author of 'Total Facilities Management' Panellists: Iain Murray, Chairman of BIFM; John Moriarty, MD, FSI; Jamie Reynolds, Chief Operating Officer, Managed Support Services; Emma Bailey, Client Relationship Director, MITIE; Andy Eastwood, UK FM, Johnson Controls. |
|
13.45 - 14.30 |
Making music work for you- click here to download the presentation PPL, Richard Stuart - Head of Dubbing and Tariff Development |
|
14.45 - 15.30 |
Saving money and lives- the benefits of a web based permit to work systems Banyards, Simon Oliff - Managing Director |
| Thursday 13th May | |
|
10.45 - 11.30 |
Polymer technology in Facilities Maintenance Belzona, Gordon Cairns, National Sales Manager / Steve Cooper, Commercial Manager |
|
11.45 - 12.30 |
How outsourced reception services can reduce overheads and improve customer service Moneypenny, Glen Jackson, Managing Director / Joanna Swash, Sales and Marketing Director |
|
12.45 - 13.30 |
Making music work for you- click here to download the presentation PPL, Richard Stuart, Head of Dubbing and Tariff Development |
| 13:45- 14:30 |
How to manage stress in the workplace St. John Ambulance, Clive James, Training Development Manager |